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I have changed my email address, how can I update all alerts?

If your e-mail address has changed, you must first update your contact details. If you amend the e-mail address that is used for alerts, you will be advised that the new address will automatically be used instead and therefore, if you wish the new address to be used for all alerts, you do not need to make any further changes. However, you have the option to suspend active alerts that use the old address and then you can follow the steps below to update the alert e-mail address

To update an e-mail address for suspended alerts:

  • Select Services
  • Select Alerts
  • Select Amend (When viewed on a mobile device, ‘More options’ will need to be selected first)
  • Change Status to Active
  • Select the alerts that you wish to activate or check the top box to select them all.
  • Select OK and Confirm

To change the e-mail address for the alerts

  • Select Amend (When viewed on a mobile device, ‘More options’ will need to be selected first)
  • Select the Destination of Amend Alert Destination
  • Select Send to as E-mail Address and select the one you wish to use
  • Amend the Validity if required
  • Leave the Status of unchanged
  • Choose the alerts you wish to amend by selecting the alert name box to select all, or the box by the side of the alert to change an individual alerts.
  • Select OK
  • Select Confirm or Cancel to return to the previous screen

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