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Can I delete an e-mail address the bank holds for me?

If you are a private client you can delete the e-mail address we hold for you.

  • Select Services
  • Select Contact Details
  • To remove an e-mail address select the one you wish to delete and select Delete This E-Mail. .
  • The details of the e-mail address are displayed, select Confirm

To authorise the updates listed under the authorisation changes with your card and reader.

  • Select How to Authorise the Changes with Your Card and Reader to reveal the authorisation steps or select Authorise Later if you have further changes and wish to authorise the updates once all the changes have been made.

To authorise changes using AdamID ensure you have your AdamID enrolled mobile to hand:

  • Select Authorise with AdamID to authorise the change, enter the password you use to log in to Adam Online and a message will be sent to your mobile device.  You will need to open the app to view the message.
  • Select Authorise on the message received. The change is now authorised and a message will be displayed on your desktop screen advising this.

The icon indicates that the changes are pending and have not yet been authorised or that a change to the contact information has been made and is being updated by the bank. We will notify you once the changes have been updated.

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