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How do I change my mobile password?

To change your mobile password if you are a card and reader user, login to Adam Online

  • Select Personal Settings
  • Select Adam Mobile
  • Select Change Password
  • Enter Adam Mobile Password
  • Confirm Adam Mobile Password
  • Select Next

To authorise the change using your card and reader

  • Insert you card into the reader or press ON and press Respond
  • Enter the card PIN
  • Press OK
  • Enter the Security Code shown on screen in to the reader
  • Press OK
  • Enter the Authorisation number from the reader in to the screen
  • Select Authorise

If you are an AdamID user, to change your Adam password, login to Adam online:

  • Select Personal Settings
  • Select Change Password
  • Enter Adam Mobile Password
  • Confirm Adam Mobile Password
  • Select Next

To authorise with AdamID you will need to complete the following steps

  • Select Authorise with AdamID, enter the existing password you use to log in to Adam Online. An AdamID message will be sent to your mobile device.  You will need to open the app to view the message, which can be completed by selecting the notification received.
  • Select Authorise on the message received

Your password will now be changed

 

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