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What information will be needed for Confirmation of Payee checks when making payments?

When making a payment you will need to:

  • have the first and last name of the person or business you want to pay. For joint accounts, you will only need the first and last name of one of the account holders
  • confirm whether you are paying a personal or business account – we will notify you if your payment type is incorrect
  • be confident you’re paying the correct person or business – if you are notified that the name check has been unsuccessful and you choose to continue with your payment, we may not be able to recover your funds if they’re sent to the wrong account.


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