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What is a confidential payment?

When a payment is marked as confidential, the full payment details can only be seen Online by users who have had a confidential marker allocated on the debit account by the Administrator.

Single payments keyed in the Make a Payment screen are invisible to users who do not have the confidential marker and, once the payment is processed, the payment shows in the transaction list as CONFIDENTIAL PAYMENT, hiding all payee details. This does not, however, apply to the statement narrative where full payment information is displayed, therefore, we would not recommend using these payment types for salaries or sensitive payments.

It is possible to mark a Payee Group as confidential and, when that group is used for a Payment List, the debit type defaults to collated which means that the total of the list is debited to the account and details of the underlying payments can only be accessed online by users with the confidential marker. The payment is displayed in the transaction list as CONFIDENTIAL PAYMENT hiding all payee details, however, the Bank statement will show the correct narrative of the payment list. Confidential collated payment lists are recommended for salary payments.

CONFIDENTIAL PAYMENT hiding all payee details, however, the Bank statement will show the correct narrative of the payment list. Confidential collated payment lists are recommended for salary payments. 

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